bp99's Privacy Policy
bp99 maintains complete transparency about how your personal information is collected, stored, and used, and ensures protection through SSL encryption.
Introduction & Applicability
Introduction
bp99 ("we", "our", "platform") takes the privacy of its users ("you", "your") very seriously. This privacy policy explains how we collect, store, process, and when we may share your personal information with third parties. By accessing bp99.mom or using the service, you are agreeing to the terms of this policy.
This policy applies to our website, mobile version, and all digital services of bp99. We may update this policy from time to time; if changes are made, the revised version will be published on this page and the "Last Updated" date at the top will be changed. Continued use of the site after a new policy is published will be taken as your acceptance of the updated policy.
What Information We Collect
bp99 may collect the following types of information to operate its services smoothly, ensure security, and improve the user experience:
2.1 Registration & Identity Information
- Full name and username
- Email address
- Mobile number
- Date of birth (for age verification)
- Password (stored in encrypted form)
2.2 Financial Information
- Mobile banking numbers — bKash, Nagad, Rocket (Dutch-Bangla Bank's mobile wallet), Upay
- Transaction history and amounts
- Deposit and withdrawal records
2.3 Technical & Device Information
- IP address
- Browser type and version
- Device type, operating system
- Session cookies and browsing logs
- Time spent on the site and pages visited
2.4 Communication Information
When you contact our support team via live chat or email ([email protected]), the content of that conversation may be stored to improve service quality.
Purpose of Data Use
Purpose of Data Use
bp99 uses collected information only for the following legitimate purposes:
- Account management: Completing the registration process, verifying login, and keeping your account secure.
- Financial transaction processing: Completing deposit and withdrawal requests quickly and securely.
- Age and identity verification: Complying with the 21+ age requirement and preventing fraud.
- Customer support: Resolving your issues via live chat and email.
- Security and fraud prevention: Detecting unusual activity and ensuring platform security.
- Service improvement: Analyzing site performance to further improve the user experience.
- Legal compliance: Maintaining compliance with applicable laws and regulations.
Data Sharing Policy
bp99 follows a strict privacy policy. Your information is not shared with any third party except in the following limited circumstances:
4.1 Service Provider Partners
Only the necessary information may be shared with a limited number of service providers involved in payment processing (such as connections with bKash, Nagad, Rocket, Upay), site operation, or technical support. These partners are contractually bound to comply with our privacy standards.
4.2 Legal Obligations
We may be legally required to provide information in response to a valid court order, directive, or investigation by a competent authority.
4.3 Business Transfers
In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the successor entity, but will remain under the protections of this policy.
Security & Cookies Policy
Data Security Measures
bp99 follows industry-leading standards to protect your information. Our key security measures are:
- SSL encryption: All communication between your browser and our servers is encrypted using SSL/TLS technology.
- Password hashing: Your password is never stored in plain text — industry-standard hashing algorithms are used.
- Access controls: Only authorized personnel can access necessary data, and their activity is logged.
- Regular audits: Our security measures are regularly reviewed and tested.
- Data minimization: Only the information required to provide the service is collected.
Even so, transmitting information over the internet is not completely risk-free. We take all reasonable precautions, but we cannot guarantee the absolute security of data transmission.
Cookies and Similar Technologies
The bp99 site uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help the site function correctly.
6.1 Types of Cookies We Use
- Essential cookies: Required to maintain login sessions, remember language preferences, and keep security features active.
- Functional cookies: Remember your preferences and settings so you have a better experience on your next visit.
- Analytics cookies: Used to understand which parts of the site are most used and to improve the service.
6.2 Cookie Controls
You can disable cookies by changing your browser settings. Please note that disabling essential cookies may prevent some important site features from working correctly.
Your Rights & Data Retention
Your Rights Regarding Your Information
As a bp99 user, you have the following rights regarding your personal information:
- Right of access: You can request to know what information we have stored about you.
- Right to rectification: If there is any error in your information, you can request that it be corrected.
- Right to erasure: In certain circumstances you can request that your information be deleted, though if legal obligations exist, it may not be possible to delete all information immediately.
- Right to restrict processing: In certain cases you can ask for the processing of your information to be limited.
- Right to object: You can object to the processing of your information on specific grounds.
To exercise any of the above rights, email [email protected] or contact us via live chat. We provide support in Bengali and English 24/7.
Data Retention Period
bp99 retains your personal information for as long as necessary to provide the service or to meet legal obligations. For specific types of information:
- Account information: For as long as the account is active and for the legally required period after it is closed.
- Financial transaction records: For the period required under financial regulations.
- Technical logs: Generally for a limited period for security analysis.
- Support communication records: For a limited period for service quality verification and improvement.
Information that is no longer needed after an account is closed will be securely deleted or anonymized.
Third-Party Sites and Links
The bp99 platform may contain links to third-party websites. The privacy practices of those external sites are beyond our control and this policy does not apply to them. You are advised to read the privacy policy of any other site before visiting it.
Special Provisions & Contact
Privacy of Minors
bp99 strictly does not provide services to individuals under the age of 21. We do not knowingly collect, store, or process personal information from minors. If a user registers using false information and is later confirmed to be a minor, the relevant account will be closed and the information will be deleted.
If you believe a minor has registered on bp99, please notify us at [email protected].
Responsible Gaming and Data Protection
bp99 gives the highest priority to responsible gaming. Information related to a user's gaming behavior — such as session length or betting amounts — may be used solely to effectively operate responsible gaming tools (such as limit setting and self-exclusion). This information is not sold or used for third-party advertising.
To learn more about responsible gaming, visit our Responsible Gaming page.
Policy Changes
bp99 reserves the right to update this privacy policy at any time. For significant changes, we will:
- Publish the revised policy on this page.
- Update the "Last Updated" date at the top of the page.
- Endeavor to send a notice to the registered email for significant changes.
Continued use of the site after a change will be taken as your acceptance of the new policy. You are therefore advised to visit this page regularly.
Contact Us
If you have any questions, concerns, or requests about this privacy policy, please contact us. The bp99 support team provides service in Bengali and English 24 hours a day, 7 days a week.
- Live Chat: Contact us directly from any page on the site.
- Email: [email protected]
Your Privacy Is Our Responsibility
Our support team is always ready to answer any questions about data protection.
Support is available 24/7 according to Bangladesh Standard Time (BST, UTC+6).